IBM Support

IT46129: FIX FOR HATS1004 BUSY PAGE ISSUE

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APAR status

  • Closed as program error.

Error description

  • The fix was created to handle the HATS1004 error that is being
    encountered when customer encountered a Busy Page Error
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * HATS users.                                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After enabling token-based authentication, HATS 1004 is      *
    * thrown  when the application displays busy page.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Issue recreation:
    1.Create a project.
    2.Enable token-based protection in project settings - other.
    3.Access the application continuously to show busy page.
    4.HATS 1004 error is shown after we click refresh button in busy
    page.
    

Problem conclusion

  • Code changes has been done to address this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT46129

  • Reported component name

    RATL HATS FOR 5

  • Reported component ID

    5724U6800

  • Reported release

    970

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-05-08

  • Closed date

    2024-08-09

  • Last modified date

    2024-08-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL HATS FOR 5

  • Fixed component ID

    5724U6800

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSXKAY","label":"Rational Host Access Transformation Services"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"970","Line of Business":{"code":"LOB70","label":"Z TPS"}}]

Document Information

Modified date:
09 August 2024