IBM Support

IT46003: USABLE CAPACITY MISMATCH BETWEEN STORAGE INSIGHTS AND SVC / FLASHSYSTEM

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APAR status

  • Closed as program error.

Error description

  • The usable and raw capacity values displayed in Storage Insights
    
    
    do not match those from the FlashSystem storage. Drilling from
    the storage virtualizer (SVC) to the backend storage
    (FlashSystem) the relationships for disk mappings and
    volume mappings are missing.  This affects the capacity values
    reported in Storage Insights.  The relationships are visible
    when going from the FlashSystem to the SVC.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring virtualized storage    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The usable and raw capacity values displayed in Storage      *
    * Insights do not match those from the FlashSystem storage.    *
    * Drilling from the storage virtualizer (SVC) to the backend   *
    * storage (FlashSystem) the relationships for disk mappings    *
    * and volume mappings are missing.  This affects the capacity  *
    * values reported in Storage Insights. The relationships are   *
    * visible when going from the FlashSystem to the SVC.          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q24   [ 54X-IBM-SI ]
    ( release target 2Q 2024 / June )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT46003

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-04-23

  • Closed date

    2024-05-29

  • Last modified date

    2024-05-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
29 May 2024