APAR status
Closed as program error.
Error description
Adding or monitoring FS900 using SSH authentication rather than user name and password does not work after the 4Q23 Storage Insights update deployed in December. Test Connection and Data Collection (probe and performance monitor) fail.
Local fix
Circumvent this problem by changing the connection method to user name and password to regain connectivity. Right click the device and select Connections > Modify Connection. Change the Authentication field from "Secure Shell (SSH)" to "User Name and Password" and enter the appropriate credentials.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring FS900 using SSH * * authentication * **************************************************************** * PROBLEM DESCRIPTION: * * Adding or monitoring FS900 using SSH authentication rather * * than * * user name and password does not work after the 4Q23 Storage * * Insights update deployed in December. Test Connection and * * Data * * Collection (probe and performance monitor) fail. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q24 [ 54X-IBM-SI ] ( release target 2Q 2024 / May ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT45922
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-04-11
Closed date
2024-05-10
Last modified date
2024-05-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
10 May 2024