APAR status
Closed as new function.
Error description
Upgrading IBM Spectrum Protect Plus fails to automatically upgrade the reverse proxy. This issue happens silently since the upgraded reverse proxy RPM is a lower version than the currently installed RPM, implicitly skipping the reverse proxy upgrade.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.11 till 10.1.16.1 * * * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is fixed * * in IBM Spectrum Protect Plus levels 10.1.16.2 and 10.1.17. * * This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
In IBM Spectrum Protect Plus 10.1.11 or later, the reverse proxy RPM was versioned independently of the IBM Spectrum Protect Plus release version (i.e., used 1.0 instead of 10.1.11, 10.1.12, etc.). The build number of the reverse proxy RPM for each release was reset, which may have caused the RPM version to be less than the version currently installed on a customer's appliance. For example, if three builds were made for one release, the RPM version would be 1.0-3, but if one one build was made for the next release, the version would be 1.0-1, which is less than the previous version. This resulted in the reverse proxy RPM not being upgraded. This bug has been resolved in IBM Spectrum Protect Plus 10.1.16.2 and 10.1.17, where the reverse proxy RPM is now versioned based on the IBM Spectrum Protect Plus release version (i.e., 10.1.16 or 10.1.17). This ensures that the reverse proxy RPM will always be installed when upgrading from one release to the next.
Temporary fix
Comments
APAR Information
APAR number
IT45844
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1F
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-03-28
Closed date
2024-04-01
Last modified date
2024-04-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1F","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
Document Information
Modified date:
04 April 2024