IT45585: HATS APPLICATION IS GETTING BUSY PAGE FREQUENTLY

APAR status

• Closed as program error.

Error description

• Busy page occurs when one request is in process, at the same
  time if another request is sent. The fix was made so that the
  code changes is handled by omitting poll-refresh request if
  previous request is in progress already.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * HATS users                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The HATS application is showing busy page frequently.        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Steps to recreate the problem:
  1. Create a project and enable Client pull(Ajax) in project
  settings -> others -> Automatic Disconnect and refresh.
  2. Run the project on the server.
  3. Traverse to the screen continuously.
  

Problem conclusion

• Code changes have been made to address this issue in HATS.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL HATS FOR 5

• Fixed component ID

  5724U6800

Applicable component levels