IT45527: STARTING WITH 8.1.21.000 SENDING AN OPERATIONAL OVERVIEW REPORT INCLUDING THE CLIENT SUMMARY SECTION FAILS

APAR status

• Closed as program error.

Error description

• After having created an Operational Overview report in the IBM
  Storage Protect Operations Center (OC) sending the report fails
  with the misleading messages:
  
  Completed with errors
  
  
  Failed to send report My_Report_Name. Ensure that the email
  server (mail_server_ip_address) is running, and that there are
  no network issues.
  
  
  =================
  Diagnostic steps:
  
  No issues are found concerning the mail server or the network.
  
  Sending a customized SQL Builder report works.
  
  Sending an Operational Overview report works if the
  
  Client Summary section was not selected and included.
  
  
  ==============================
  |MDVREGR 8.1.21.000-5608E01UI|
  
  Affected product versions:
  IBM Storage Protect Operations Center version 8.1.21.000 and
  later versions on all supported platforms
  
  
  ====================
  Additional Keywords:
  
  
  TS015114394 OC TSM SP spectrum protect reports IT44563
  

Local fix

• Deselect the Client Summary section in the Operational Overview
  report or create a customized SQL Builder report.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.Affected platforms: AIX, Linux, and
  Windows.Recommendation:
  Apply fixing level when available. This problem is currently
  projected to be fixed in level 8.1.23. Note that this is subject
  to change at the discretion of IBM
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM OPERATIONS

• Fixed component ID

  5608E01UI

Applicable component levels