IT45439: UNABLE TO ACTIVATE LOG BACKUP WHEN EXCHANGE DATABASE IS IN UNHEALTHY STATE

APAR status

• Closed as program error.

Error description

• During the run of an Application Inventory SLA containing
  Microsoft Exchange Servers on IBM Spectrum Protect Plus, it is
  verified if the Exchange Databases are eligible for log backups.
  
  
  When an Exchange Database is not in a healthy state, its
  database logs are incorrectly identified as being ineligible for
  log backup.
  
  
  If the Exchange Database is marked as ineligible for log
  backup, it is not possible to configure the log backup schedule
  for the respective database in the IBM Spectrum Protect Plus
  GUI.
  
  The unhealthy Database should still be marked as eligible, so
  that the user can configure the log backup schedule for the
  database.
  
  
  
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Additional Keywords: SPP, SPPlus, TS015192990
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.0 till 10.1.16.1        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.16.2 and 10.1.17. Note that this is subject to change   *
  * at the discretion of IBM.                                    *
  ****************************************************************
  

Problem conclusion

• This problem has been fixed so that log backup can be configured
  for unhealthy database.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels