APAR status
Closed as program error.
Error description
The VMware guest protection using IBM Storage Protect Plus and the HotAdd VMware transport method can successfully complete but leave the protected guest hotadded disks still connected to the vADP host. In the /var/log/messages file of the vADP host, a crash + automatic restart of the vADP process can be observed when the backup job was active. The crash message can vary and the following were observed : <timestamp> <hostname> systemd[1]: Started Process Core Dump (PID 19207/UID 0). <timestamp> <hostname> systemd-coredump[19208]: Process 16886 (vmdkbackup) of user 0 dumped core. Stack trace of thread 16896: #0 .. runtime.raise.abi0 (vmdkbackup) #1 .. runtime.raisebadsignal (vmdkbackup) #2 .. runtime.badsignal (vmdkbackup) #3 .. runtime.sigtrampgo (vmdkbackup) #4 .. runtime.sigtramp.abi0 (vmdkbackup) #5 .. __restore_rt (libpthread.so.0) #6 .. pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0) #7 .. n/a (libvmacore.so) #8 .. n/a (libvmacore.so) #9 .. n/a (libvmacore.so) #10 .. start_thread (libpthread.so.0) #11 .. __clone (libc.so.6) Stack trace of thread 17576: #0 .. runtime.futex.abi0 (vmdkbackup) #1 .. runtime.futexsleep (vmdkbackup) #2 .. runtime.notesleep (vmdkbackup) #3 .. runtime.mPark (vmdkbackup) #4 .. runtime.stopm (vmdkbackup) #5 .. runtime.findRunnable (vmdkbackup) #6 .. runtime.schedule (vmdkbackup) #7 .. runtime.park_m (vmdkbackup) #8 .. runtime.mcall (vmdkbackup) #9 .. n/a (n/a) or <timestamp> <hostname> systemd[1]: Started Process Core Dump (PID 46581/UID 0). <timestamp> <hostname> systemd-coredump[46596]: Process 97523 (vmdkbackup) of user 0 dumped core. Stack trace of thread 97529: #0 .. runtime.raise.abi0 (vmdkbackup) #1 .. runtime.dieFromSignal (vmdkbackup) #2 .. runtime.sigfwdgo (vmdkbackup) #3 .. runtime.sigtrampgo (vmdkbackup) #4 .. runtime.sigtramp.abi0 (vmdkbackup) #5 .. __restore_rt (libpthread.so.0) #6 .. runtime.raise.abi0 (vmdkbackup) #7 .. runtime.dieFromSignal (vmdkbackup) #8 .. runtime.crash (vmdkbackup) #9 .. runtime.fatalthrow.func1 (vmdkbackup) #10 .. runtime.fatalthrow (vmdkbackup) #11 .. runtime.throw (vmdkbackup) #12 .. runtime.sigpanic (vmdkbackup) #13 .. n/a (libdiskLibPlugin.so) #14 .. n/a (libdiskLibPlugin.so) #15 .. n/a (libdiskLibPlugin.so) #16 .. n/a (libdiskLibPlugin.so) #17 .. n/a (libdiskLibPlugin.so) #18 .. n/a (libdiskLibPlugin.so) #19 .. n/a (libdiskLibPlugin.so) #20 .. n/a (libdiskLibPlugin.so) #21 .. n/a (libvixDiskLib.so.7.0.1) #22 .. VixDiskLib_Open (libvixDiskLib.so.7.0.1) #23 .. Vix_Open (vmdkbackup) #24 .. runtime.asmcgocall.abi0 (vmdkbackup) #25 .. runtime.park_m (vmdkbackup) #26 .. n/a (n/a) | MDVREGR 10.1.14.2 5737SPLUS | IBM Storage Protect Plus Versions Affected: IBM Storage Protect Plus 10.1.15 and later Additional Keywords: SPP, SPPLUS, crash, dump, TS013706671
Local fix
Update the vADP transport selection option to use NBD or NBDSSL instead.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.15. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.16. Note that this is subject to change at the * * discretion of IBM * ****************************************************************
Problem conclusion
This problem has been fixed so that when open disk timeout is encountered in VMware backup of hot-add transport mode, the backup disks will not be left behind.
Temporary fix
Comments
APAR Information
APAR number
IT45103
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1F
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-12-07
Closed date
2023-12-18
Last modified date
2023-12-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1F","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
18 December 2023