IT45101: VADP AND MESSAGES LOGS KEEP SHOWING "FAILED TO GET PHYSICAL MEMORY SIZE" MESSAGES

APAR status

• Closed as program error.

Error description

• Below error messages are kept showing up in VADP log no matter
  backups run or not:
  
  <date-time> ERROR 2025   [https-jsse-nio-xxxx-exec-xx]
  c.c.vmdkbackup.domain.VmdkBackupSystem   : Failed to get
  physical memory size
  
  java.lang.NoSuchMethodException: com.ibm.lang.management.inter
  nal.UnixExtendedOperatingSystem.getTotalPhysicalMemorySize()
  
  It has no impact on backup jobs, instead, just is manifesting
  in the vadp.log and /var/log/messages log files.
  
  Versions affected: v10.1.14.* and v10.1.15.*
  
  Additional keywords: TS014751228 SPP
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.14 and 10.1.15          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.16. Note that this is subject to change at the    *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The VADP code was not able to resolve the physical memory size
  at runtime due to java changes in VADP. This issue was resolved
  by making appropriate code changes to work at runtime.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels