IBM Support

IT45092: FILE INDEXING INCORRECTLY USES PORT 22 FOR A WINDOWS SERVER

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • "Windows Clients Port (WinRM) used for application and file
    indexing" is configured to use 5986. When clicking on "Get SSL
    certificate fingerprint" button in catalog file metadata, it
    tries to connect to port 22 of the windows server and returns
    error:
    
    Could not connect to server <windows-server> on port 22.
    Confirm the server is on and can be accessed on the network from
    the SPP appliance. Reason: Failed to connect to server
    
    Versions affected: v10.1.14.* and v10.1.15.*
    
    Additional keywords: TS014800001 SPP
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus 10.1.14 and 10.1.15                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.16. Note that this is subject to change at the    *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • After the fix user can connect without any error as port WinRM
    HTTPS port 5986  on the enabled Windows VM.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT45092

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1F

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-12-06

  • Closed date

    2023-12-18

  • Last modified date

    2023-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1F","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
18 December 2023