APAR status
Closed as program error.
Error description
"Windows Clients Port (WinRM) used for application and file indexing" is configured to use 5986. When clicking on "Get SSL certificate fingerprint" button in catalog file metadata, it tries to connect to port 22 of the windows server and returns error: Could not connect to server <windows-server> on port 22. Confirm the server is on and can be accessed on the network from the SPP appliance. Reason: Failed to connect to server Versions affected: v10.1.14.* and v10.1.15.* Additional keywords: TS014800001 SPP
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus 10.1.14 and 10.1.15 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.16. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
After the fix user can connect without any error as port WinRM HTTPS port 5986 on the enabled Windows VM.
Temporary fix
Comments
APAR Information
APAR number
IT45092
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1F
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-12-06
Closed date
2023-12-18
Last modified date
2023-12-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1F","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
18 December 2023