IT45043: TIMEOUT MAY OCCUR WHEN MODIFYING A STORAGE INSIGHTS TENANT

APAR status

• Closed as program error.

Error description

• A timeout may occur when performing a modification of
  
  a Storage Insights tenant, such as license modification
  
  (from Storage Insights Free to Storage Insights Pro), or
  
  adding users to the tenant, etc.
  
  A timeout is more likely the larger the tenant (number of
  devices, hosts, etc.)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM DevOps and IBM Storage Insights users managing the       *
  * tenant users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * A timeout may occur when performing a modification of        *
  * a Storage Insights tenant, such as license modification      *
  * (from Storage Insights Free to Storage Insights Pro), or     *
  * adding users to the tenant, etc.                             *
  *                                                              *
  * A timeout is more likely the larger the tenant (number of    *
  * devices, hosts, etc.)                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q24   [ 54X-IBM-SI ]
  ( release target 2Q 2024 / May )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels