IT45021: "query mount" or "query mount f=d" can cause server to crash when printing a message

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• query mount  or  query mount f=d  can sometimes cause the IBM
  Spectrum Protect server to crash when printing a message.
  
  query mount commands can be initiated from alwaysonservermon,
  or from an admin manually running them.
  
  Analyzing core on AIX platform with dbx will show stack similar
  to:
  (dbx) where
  .() at 0xee00
  OrderInsertBuf(??, ??, ??, ??, ??, ??) at 0x1001ff46c
  OutGetMsgP(??, ??, ??, ??, ??, ??) at 0x1001fa1d8
  IPRA.$StdPutMsg(??, ??, ??, ??, ??, ??, ??, ??) at 0x100038930
  outTextfTrFL(0x2, 0x1023a6858, 0x102db8148, 0x0, 0x101f17136,
  0x1141b5b4c, 0x114c869b0, 0x101f16fa0) at 0x10003a8c8
  PvrQueryMp(??, ??, ??) at 0x1006342c4
  pvrCmdQMount(??) at 0x1014f8a3c
  psCommand(??, ??, ??) at 0x100798798
  AdmCommandLocal(??, ??, ??, ??, ??) at 0x100ab8008
  admCommand(??, ??, ??, ??, ??) at 0x100ab4a74
  RunCommand(??, ??, ??) at 0x101227fa0
  ServerMonTenMinThread(??) at 0x1012203a0
  StartThread(0x0) at 0x10001146c
  This example is from  query mount  being run from
  alwaysonservermon.
  
  IBM Spectrum Protect Versions Affected: All IBM Spectrum Protect
  Server 8.1.x on all supported platforms
  
  Additional Keywords: TS014716232 tsm crash core abend mount
  query 208422
  

Local fix

• Use  "select * from mounts"  from dsmadmc
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is being returned for documentation.
  If this problem is seen, collect the following documentation and
  contact IBM support with the files as core dump file, activity
  log file which covers at least an hour time frame before the
  crash through the server retart. PVR MMS trace.
  Affected platforms:  AIX, Linux, and Windows.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels