IBM Support

IT44953: TLS PROFILE REPORTED TO GO DOWN AFTER A RESTART OF DATAPOWER GATEWAY.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • TLS profiles admin state shown as "Down" as the TLS objects are
    setting themselves up with an invalid state during Commit or
    CommitReference and that prevents the object from coming up. The
    issue seems to happen when updating TLS profiles used by the
    gateway/during a manual reboot/restart or after a firmware
    upgrade.
    

Local fix

  • Manually toggling the admin-state of the TLS objects can
    temporarily resolve this issue.
    

Problem summary

  • TLS profiles admin state shown as "Down" as the TLS objects are
    setting themselves up with an invalid state during Commit.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT44953

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-11-14

  • Closed date

    2023-12-02

  • Last modified date

    2023-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 December 2023