APAR status
Closed as program error.
Error description
When using REST API command "/api/progress" to get the transfer size of Exchange backups, following output for value 'totalDataTransferred' is returned from the system: "totalDataTransferred": "0", "total": 98362739412 This shows up for every backup of Exchange databases, as all other backups return the correct value for 'totalDataTransferred'. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.1x and later
Local fix
Generate 'Database Backup History' report from IBM Spectrum Protect Plus web GUI to get the transfer size of Exchange backup
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.6 till 10.1.15 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.16. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The exchange backup agents returned the "totalDataTransferred" value through a different method. It was added in code to resolve the issue.
Temporary fix
Comments
APAR Information
APAR number
IT44866
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-10-31
Closed date
2023-11-23
Last modified date
2023-11-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1A","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024