IT44833: ANR8302E WITH KEY/ASC/ASCQ 02/04/02 WHEN IBM SPECTRUM PROTECT SERVER TRIES TO UNLOAD A DRIVE WHICH IS ALREADY UNLOADED

APAR status

• Closed as program error.

Error description

• The ANR8302E error may appear in the activity log if the IBM
  Spectrum Protect server tries to unload an already unloaded
  drive, causing the related storage operation to fail:
  
  ANR8302E I/O error on drive DRIVEXX (\\.\Tape4) with volume NONE
  (OP=OFFL, Error Number=0, CC=203, rc = 2863,
  KEY= 02, ASC=04, ASCQ= 02, SENSE=70.00.02.00.00.00.00.58.00.00.
  00.00.04.02.30.00.10.12.00.00.00.00.Description=Manual intervent
  
  The sense data returned by the drive is normal if drive is not
  loaded. The server should not consider this as an error and give
  a more meaningful message.
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Server 8.1 on all supported platforms
  
  Additional Keywords: TS013376018 IO error tape  library
  GRC_IO_FAILURE
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Storage Protect server users of tape drives.         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in level     *
  * 8.1.21.                                                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms: AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels