IT44741: Unable to start or delete channel after scratchpad damage

APAR status

• Closed as program error.

Error description

• Damage of scratchpad prevents the channel associated with the
  scratchpad from starting. The deletion of the channel and
  rebuilding the channel sync data with rcrmqobj likely to fail
  with unexpected error.
  

Local fix

• * Stop the queue manager
  * Replaced the damaged scratchpad files with the scratchpad
  files from most recent
    queue manager backup
  * Start the queue manager
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users starting or deleting a channel after scratchpad damage
  
  
  Platforms affected:
  MultiPlatform
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  The queue manager did not allow the channel to be deleted if the
  associated scratchpad was damaged.The queue manager should allow
  the channel to be deleted so that a new channel can be created
  and started.
  

Problem conclusion

• MQ code has been modified to provide an option to delete the
  damaged scratchpad so that the channel can be started or
  deleted. Contact IBM support for details on recovering channel
  associated with damaged scratchpad.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version    Maintenance Level
  v9.3 LTS   9.3.0.20
  v9.x CD    9.3.3
  
  The latest available maintenance can be obtained from
  'IBM MQ Recommended Fixes'
  https://www.ibm.com/support/pages/recommended-fixes-ibm-mq
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'IBM MQ
  Planned Maintenance Release Dates'
  https://ibm.biz/mqplannedmaintenance
  
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MQ BASE V9.3

• Fixed component ID

  5724H7291

Applicable component levels