IT44709: ARCHIVE FAILS WITH "FAILED TO EXECUTE TASK. CAUSED BY: JAVA.LANG.NULLPOINTEREXCEPTION"

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Protect Plus archive task can fail with the
  messages seen in the appliance virgo log :
  .. INFO  .. Starting job for policy SPPARCHIVE with job name
              <SLAName> (ID:<SLAID>). id -> <JobID>. IBM Spectrum
              Protect Plus version 10.1.15-164.
  ...
  .. ERROR .. Failed to execute task. Caused by:
              java.lang.NullPointerException
  .. ERROR .. Encountered an error executing step basicStep1 in
              job basicOneStepJob java.lang.Exception:
              at com.syncsort.dp.xsb.serviceprovider.protection.
                 common.CommonProtectionUtils.getCertificate
                 (CommonProtectionUtils.java:371)
              at ...
  .. INFO  .. no _VERSION collection found. 1 removed from
              recovery_ProtectionTaskInfo .. INFO  .. Job policy
              <SLAName> completed in 2 min(s) 41 sec(s) and ended
              with status FAILED.  id <JobID>
  

Local fix

• Update the affected SLA using a user that belongs to a user role
  
  that has the 'edit' permission on certificates.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus 10.1.15 or later.                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * levels 10.1.16.1 and 10.1.17.                                *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  *                                                              *
  ****************************************************************
  

Problem conclusion

• In IBM Spectrum Protect Plus 10.1.15, the error message
  displayed to a user without edit permissions for certificates
  during an archive to IBM Spectrum Protect is misleading. In IBM
  Spectrum Protect Plus 10.1.16.1 and 10.1.17, this error message
  has been refined to inform the user that the user executing the
  archive to IBM Spectrum Protect requires edit certificate
  permissions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels