APAR status
Closed as program error.
Error description
DS8000 storage with type 5341 is incorrectly shown as "Call Home Isn't Enabled" in the Notifications tab of the Operations dashboard even though Call Home is enabled and working. No Call Home events are displayed in the Notifications tab or the Notifications dashboard for devices with type 5341.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring DS8000 - 5341 device * * * **************************************************************** * PROBLEM DESCRIPTION: * * Monitoring DS8000 storage with type 5341 in Storage Insights * * * * is incorrectly shown as "Call Home Isn't Enabled" in the * * Notifications tab of the Operations dashboard even though * * Call Home is enabled and working. No Call Home events are * * displayed in the Notifications tab or the Notifications * * dashboard for devices with type 5341. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q23 [ 54X-IBM-SI ] ( release target 4Q 2023 / October ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT44688
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-10-09
Closed date
2023-11-07
Last modified date
2023-11-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 November 2023