APAR status
Closed as program error.
Error description
When running the, vSnap storage utilization report, the job will hang and never complete. The last message in the job log is: INFO,[<timestamp>],2,,----- Starting report generation task 2 for report vSnap Storage Utilization. ----- Failure message in the virgo log: [<timestamp>] WARN http-nio-8082-exec-17 org.eclipse.birt.report.engine.script.internal.ScriptExecutor Fail to execute script in function __bm_onFetch(). Source: IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x.x
Local fix
Reboot the SPP server.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Protect Plus level 10.1.7 till 10.1.15 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Storage Protect Plus * * level 10.1.16.1 and 10.1.17. Note that this is subject to * * change at the discretion of IBM. * ****************************************************************
Problem conclusion
Log utility used for reports generated many empty log files due to a setting which was tweaked and related code changes were made to resolve the issue.
Temporary fix
Comments
APAR Information
APAR number
IT44535
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1E
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-09-15
Closed date
2024-02-14
Last modified date
2024-02-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1E","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
14 February 2024