IBM Support

IT44461: DATAPOWER MIGHT RESTART WHEN GENERATING ERROR REPORT ON STARTUP

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APAR status

  • Closed as program error.

Error description

  • DataPower might restart when generating an error report
    on-startup, causing any future error reports to not be
    generated, as the first error report did not complete.
    When manually requesting an error report, you will see the
    following error message "Error Report failed creation for
    'temporary:///error-report.txt.gz': previous error report
    generation failed".
    

Local fix

  • Set the following in "Failure Notification" settings :
    
    
    Always on Startup = OFF
    
    Upload Error Report = OFF
    
    
    Then save the config and reboot.
    

Problem summary

  • DataPower might restart when generating an error report
    on-startup, causing any future error reports to not be
    generated, as the first error report did not complete.
    When manually requesting an error report, you will see the
    following error message "Error Report failed creation for
    'temporary:///error-report.txt.gz': previous error report
    generation failed".
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT44461

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-08-31

  • Closed date

    2023-10-19

  • Last modified date

    2023-12-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 December 2023