APAR status
Closed as program error.
Error description
IBM Spectrum Protect Plus Oracle inventory fails to collect ASM diskgroup information for Oracle instance. The Job log messages are below. WARN,[<timestamp>],2,CTGGA2390,[<DBServerHost>] Failed running postupgrade task on [<DBServerHost>]: Failed to retrieve output.json from [<DBServerHost>]. e=No such file WARN,[<timestamp>],2,CTGGF0204,[<DBServerHost>] Could not collect details for DB instance [<DBInstance>]: /u01/app/oracle/product/19.3.0.0/dbhome_1/bin/sqlplus -S /nolog @/tmp/spp_session_its-spporacle-svc/##-##-##-##-##/runner-input- MainThread.sql. DETAIL,[<timestamp>],2,CTGGF0071,[<DBServerHost>] Collecting list of ASM diskgroups. WARN,[<timestamp>],2,CTGGF0072,[<DBServerHost>] Could not collect ASM diskgroup information for instance +ASM1. Command Log: [<timestamp>] INFO pid:957472 MainThread run_shell_command: Output of aborted command: [SP2-0310: unable to open file /tmp/spp_session_its-spporacle-svc/##-##-##-##-##/runner-input-M ainThread.sql] IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.14.x Additional Keywords: SPP, SPPLUS, TS013711046 , oracle
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.14, 10.1.15, and * * 10.1.15.1 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.15.2, 10.1.16. Note that this is subject to change at * * the discretion of IBM * ****************************************************************
Problem conclusion
This problem has been fixed so that after Oracle inventory can be completed, without permission issue of /tmp/spp_session_x directory.
Temporary fix
Comments
APAR Information
APAR number
IT44370
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1E
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-08-14
Closed date
2023-09-14
Last modified date
2023-09-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1E","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024