IBM Support

IT44266: DATAPOWER MULTISTEP PROBE MIGHT RESTART DEVICE FOR CERTAIN RULE CONFIGURATIONS

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APAR status

  • Closed as program error.

Error description

  • If a service has the probe enabled and a rule in the service has
    an error due to misconfiguration such as a non-existant context
    being used then the device might restart.
    An error such as this may be seen:
    7:32:46 AM | multistep | error | 5377 | request | x.x.x.x |
    0x80c00009 | mpgw (mpgw-01): request processing-policy-01_rule_0
     #1 results: Generated from (auto). failed: Input context (auto)
     does not exist.
    

Local fix

  • Ensure the multistep rules do not have any configuration errors.
    

Problem summary

  • If a Datapower service has the probe enabled and a rule in the
    service has an error due to misconfiguration such as a
    non-existant context being used then the device might restart
    when sending requests.
    

Problem conclusion

Temporary fix

  • Ensure the multistep rules do not have any configuration errors.
    

Comments

APAR Information

  • APAR number

    IT44266

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A5X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-07-31

  • Closed date

    2023-08-27

  • Last modified date

    2023-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A5X","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 August 2023