APAR status
Closed as program error.
Error description
Starting with version 10.1.15, any login attempt to the IBM Storage Protect Plus GUI with a LDAP user fails with the message : ?An error has occurred. See logs for more information. The superuser and any other user created within the GUI are not affected and can login. In the virgo log, the message seen will be : ERROR .. com.catalogic.ecx.mfa.totp.domain.error. UserNotFoundException: null at com.catalogic.ecx.mfa.totp.domain.error. UserNotFoundException.forUsername(UserNotFoundException. java:28) at com.catalogic.ecx.mfa.totp.service.defaults.ops. DefaultTotpLoginOperations.lambda$authenticate$0 (DefaultTotpLoginOperations.java:28) at java.util.Optional.orElseThrow(Optional.java:290) at com.catalogic.ecx.mfa.totp.service.defaults.ops. DefaultTotpLoginOperations.authenticate (DefaultTotpLoginOperations.java:28) at ... ERROR .. com.catalogic.ecx.mfa.totp.domain.error. UserNotFoundException: An error has occurred. See logs for more information. |MDVREGR 10.1.14.1 5737SPLUS| IBM Storage Protect Plus Versions Affected: IBM Storage Protect Plus 10.1.15 and later Additional Keywords: SPP, SPPLUS, TS013477625
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.15. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is fixed * * in IBM Spectrum Protect Plus levels 10.1.15.1 and 10.1.16. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The introduction of Multifactor Authentication (MFA) in IBM Spectrum Protect Plus 10.1.15 introduced a regression in the LDAP login code that prohibits a user from logging in as an LDAP user. This regression has been resolved in IBM Spectrum Protect Plus 10.1.15.1. and 10.1.16.
Temporary fix
Comments
APAR Information
APAR number
IT44096
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1E
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-07-05
Closed date
2023-08-03
Last modified date
2023-08-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Platform
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1E","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024