APAR status
Closed as program error.
Error description
Error Description: ================ No file will be exported, when attempting to export the content CSV file when logging to the vCenter , then selecting a Datacenter or a Virtual Machine >> open Monitor tab, then select "IBM Spectrum Protect " to export content of the page to a CSV file. In the Network tab, located in the browser "Developer tools", the following error is reported: ContainerGrid.js?date:time tsmData= Object ContainerGrid.js?date:time fcmData= undefined 3VmMonitorGrid.js?date:time got container selected: [object Object]GridExport:1 Failed to load resource: the server responded with a status of 401 () GridExport:1 Failed to load resource: the server responded with a status of 401 () 3ContainerGrid.js?date:time resize auto TT-resize-32.cur:1 Failed to load resource: the server responded with a status of 404 () And when pressing the Error tab twice: Error 405: HTTP method GET is not supported by this URL The above happens when requesting URL: https://"VCenter_IP_Address"/plugins/com.ibm.tsm.tdpvmware.IBMD ataProtection~"Spectrum_Protect_For_Virtual_Environments_Versio n:~9749592/"Spectrum_Protect_For_Virtual_Environments_IP-Addres s"-9081/TsmVMwareUI/GridExport | MDVREGR 8.1.15.0 5725TVEVM | IBM Spectrum Protect Versions Affected: IBM Spectrum Protect for Virtual Environments - Data Protection for VMware version 8.1.15.x and higher on Windows and Linux supported platforms Additional Keywords: Spectrum Protect, TS012388872,TDP4VE, Export, CSV, plugin
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect for Virtual Environments Data * * Protection for VMware 8.1.17, 8.1.19, 8.1.20 and 8.1.21 on * * Linux and Microsoft Windows platforms * **************************************************************** * PROBLEM DESCRIPTION: * * see error description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in Data Protection for VMware 8.1.22. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The IBM Spectrum Protect for Virtual Environments web server wrongly checked some http session attributes for the "export CSV" request which came from the vCenter plugin GUI. But the vCenter plugin GUI http session does not have those attributes. So the checking failed and user cannot export CSV file on the vCenter plugin GUI. These attributes checking for vCenter plugin GUI requests are not necessary and should be skipped.
Temporary fix
Comments
APAR Information
APAR number
IT44025
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-06-21
Closed date
2024-01-22
Last modified date
2024-01-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
22 January 2024