IBM Support

IT44000: IBM STORAGE SYSTEMS SHOULD NOT BE REMOVED FROM STORAGE INSIGHTS WHEN THE MAINTENANCE IS DONE BY GBM OR SBM.

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APAR status

  • Closed as program error.

Error description

  • The IBM storage Systems under maintenance contracts covered by
    Gulf Business Machines (GBM) and Saudi Business Machines (SBM)
    should not be removed from Storage Insights.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring IBM storage systems in *
    * specific regions                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Storage Insights should correctly identify any IBM storage   *
    * systems which are under maintenance contracts covered        *
    * by Gulf Business Machines (GBM) and Saudi Business           *
    * Machines (SBM).                                              *
    *                                                              *
    * Storage Insights should not flag or remove those as          *
    * non-maintenance systems.                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 4Q23   [ 54X-IBM-SI ]
    ( release target 4Q 2023 / December )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT44000

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-06-19

  • Closed date

    2023-11-22

  • Last modified date

    2023-11-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
22 November 2023