IBM Support

IT43871: APIC-GW-SERVICE IS IN PENDING STATE.

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APAR status

  • Closed as program error.

Error description

  • after restarting the apic-gw-service manually, customer's
    apic-gw-service stuck in kStarting and the status showed in
    Pending,
    
    20230525T002830.866Z [0x80e0087d][apic-gw-service][debug]
    apic-gw-service(default): tid(435): Request=kStop current
    state=kStarting current request=kStart 20230525T002830.868Z
    [0x80e0087d][apic-gw-service][debug] apic-gw-service(default):
    tid(435): Request=kStop current state=kStarting current
    request=kStop
    

Local fix

  • Reboot the DataPower.
    

Problem summary

  • APIC-GW-Service is in pending state.
    

Problem conclusion

  • Fix is available in 10.0.1.14, 10.5.0.6 and 10.5.2.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT43871

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-06-01

  • Closed date

    2023-06-21

  • Last modified date

    2023-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 June 2023