APAR status
Closed as program error.
Error description
DataPower appliance is reloaded or might experience a watchdog restart/crash when MQ-QM object is down due to any network errors. The MQ-QM errors might look like below : [mq][error] : Cannot connect to the QM (Reason Code 2059) [mq][error] : Cannot connect to the QM (Reason Code 2059) [network][error] mpgw(service name): [request] : url-open: Remote error on url xxxx
Local fix
Problem summary
The appliance could be reloaded when the mq-qm is shut down due to network errors.
Problem conclusion
Fix is available in 10.0.1.15 and 10.5.0.7. For a list of the latest fix packs available, please see: https//www.ibm.com/support/pages/node/83105
Temporary fix
Comments
APAR Information
APAR number
IT43870
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
A0X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-06-01
Closed date
2023-08-27
Last modified date
2023-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
30 August 2023