IT43716: CHANNELS WERE NOT RUNNING BECAUSE THE CHANNEL INITIATOR PROCESS (RUNMQCHI) TERMINATED.

APAR status

• Closed as program error.

Error description

• The Channel Initiator Process runmqchi reports error 2009
  (MQRC_CONNECTION_BROKEN) in the error log (AMQERR*.LOG) and
  terminates
  
  AMQERR01.LOG:
  
  XX/XX/XX XX:XX:XX - Process(8,358 $Z1YV 33554618.1) User(....)
  Program(runmqchi) Host(XXXXX)
  VRMF(X.X.X.X) QMgr(XXXXX)
  
  AMQ9510: Messages cannot be retrieved from a queue.
  
  EXPLANATION:
  The attempt to get messages from queue 'SYSTEM.CHANNEL.INITQ' on
  queue manager 'XXXXX' failed with reason code 2009.
  
  2.) The channel initiation queue might be full.
  
  3.) An agent dead error report by the Execution Controller.
  
  Extract from the FDC:
  
  | Probe Id          :- ZX005035
               |
  | Component         :- zxcProcessChildren
               |
  | Program Name      :- amqzxma0
               |
  | Major Errorcode   :- zrcX_AGENT_DEAD
               |
  | Probe Type        :- MSGAMQ5009
               |
  | Probe Severity    :- 2
               |
  | Probe Description :- AMQ5009: IBM MQ agent process 1360527723
  has           |
  |   terminated unexpectedly.
               |
  | Arith1            :- 1360527723 (0x5118016b)
               |
  

Local fix

• The channel initiator process runmqchi can be started manually.
  

Problem summary

• An agent did not handle a file system error in a correct way and
  terminated.
  The channel initiator process reported this error and stopped
  itself.
  

Problem conclusion

• The mapping of file system errors to internal error codes was re
  The handling of some errors was improved according to implementa
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  Version    Maintenance Level
  v8.1       8.1.0.20
  The latest available maintenance can be obtained from
  'Recommended Fixes for IBM MQ'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  If the maintenance level is not yet available information on
  its planned availability can be found in 'IBM MQ planned
  maintenance release dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

• The channel initiator process, runmqchi, should be manually
  restarted if it is not running.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MQ FOR HPE NS O

• Fixed component ID

  5724A3903

Applicable component levels