IBM Support

IT43532: TLS CLIENT PROFILE GO DOWN IN OF THE APPLIANCE IN GATEWAY CLUSTER OF 3 GATEWAY SERVICE

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • SSL Client can stay down with batching turned on if the
    certificates were not created properly.
    

Local fix

  • 1) Edit (or create if not already present) the file named
    env.yaml in directory /opt/ibm/datapower/drouter/local/<your
    datapower domain name> (alias local:/// in <your datapower
    domain name>) and add the following line to the file:
    CONFIG_SEQUENCE_BATCHING: off
    
    2) Save the file.
    3) Restart API Connect Gateway Service (apic-gw-service)
    manually to activate the change.
    

Problem summary

  • Ensure the objects go to the correct operational state.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT43532

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-04-11

  • Closed date

    2023-04-24

  • Last modified date

    2023-04-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 April 2023