IBM Support

IT43437: VMWARE SNAPSHOTS ARE NOT VISIBLE, FOR SELECTION IN RESTORE WIZARD, WITH LDAP USER ACCOUNT

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APAR status

  • Closed as program error.

Error description

  • When an LDAP user account, with sysadmin privileges, tries to
    create a VM restore job.
    
    The source snapshot page does not provide a list of any
    snapshots for selection.
    
    | MDVREGR 10.1.13.1.x 5737SPLUS |
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.13.1.x
    

Local fix

  • Log into the Spectrum Protect Plus UI with the local SUPERUSER
    account.
    The SUPERUSER account is not affected by this issue and will be
    able to select all VMware snapshots for restore.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.13.1 and 10.1.14        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.14.1 and 10.1.15. Note that this is subject to change   *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus RBAC system has been fixed. LDAP users
    assigned the SYSADMIN role will be presented with the available
    VM snapshots when navigating to the source snapshot selection
    step of the hypervisor restore wizard.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT43437

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1C

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-03-27

  • Closed date

    2023-05-08

  • Last modified date

    2023-05-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Other
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1C","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024