IBM Support

IT43424: IBM SPECTRUM CONTROL WEB UI DOES NOT LOAD. INSTEAD THE BROWSER GETS STUCK IN LOADING.

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APAR status

  • Closed as program error.

Error description

  • The browser ( Chrome and Edge ) get stuck on loading the SC
    dashboard when the cipher negotiated between the webServer and
    the browser is ChaCha20-Poly1305.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control users using Chrome or Edge browser      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The browser ( Chrome and Edge ) get stuck on loading         *
    * the Spectrum Control dashboard when the cipher               *
    * negotiated between the Web Server and the browser is         *
    * ChaCha20-Poly1305.                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Spectrum Control 5.4.10.1   [ 5.4.10.1-IBM-SC ]
    ( release target 2Q 2023 / June  )
    https://www.ibm.com/support/pages/node/359939
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT43424

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    549

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-03-24

  • Closed date

    2023-05-31

  • Last modified date

    2023-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"549"}]

Document Information

Modified date:
23 June 2023