IT43416: LINUX FILE RESTORE CAN FAIL WITH "FILE DOES NOT EXIST UNDER SPECIFIED MOUNT POINT" ERROR

APAR status

• Closed as program error.

Error description

• When performing file restore of a file on Linux file system,
  like /home, it fails with following error:
  
  
  Failed to restore files (/home/test.txt) on host (linux-vm)
  (File does not exist under specified mount point).
  
  
  During file restore, another filesystem, like /usr, is mounted
  instead of /home, so the file /home/test.txt cannot be found on
  mounted volume. The issue is the shared partition between the
  different LVs. This causes the primary keys to be the same and
  the wrong logical volume (LV) information is retrieved.
  
  
  Versions affected: IBM Spectrum Protect Plus v10.1.*
  
  Additional keywords: TS012144130 SPP
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.x.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.15. Note that this is subject to change at the          *
  * discretion of IBM                                            *
  ****************************************************************
  

Problem conclusion

• This problem has been fixed so that Linux virtual machine file
  restore can be completed successfully, when the source files are
  located on multiple logical volumes of the same
  "ID_FS_LABEL_ENC" values.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels