APAR status
Closed as program error.
Error description
When IBM Spectrum Protect Plus performs SQL Server Always ON Availability Group database restore on Failover Cluster Instances (FCI) server, it attempts to add restore cluster drive from "Available Storage" resource group to "Cluster Shared Volume" resource group. This fails with following error: CTGGE0060,[sql-server] Database [sql-db] instance [sql-instance] pre-restore error[Failed to get the cluster shared volume mount information]. The issue affects SQL AAG of FCI replicas sharing cluster drives. The windows event log shows: Error,<date-time>,Microsoft-Windows-FailoverClustering,1069,Re sourceControl Manager,"Cluster resource '<cluster-resource-name> type 'SQL Server Availability Group' in clustered role '<cluster-role>' failed. This also leads to cluster crash and all servers need to be restarted. IBM Spectrum Protect Plus Versions affected: IBM Spectrum Protect Plus v10.1.* Additional keywords: TS012019425 SPP
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus 10.1.x. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus 10.1.15. * * Note that this is subject to change at the discretion of IBM * ****************************************************************
Problem conclusion
This problem has been fixed so that SQL production restore will skip adding backup volume to cluster shared volume resource group, to avoid impacting production cluster resources.
Temporary fix
Comments
APAR Information
APAR number
IT43383
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A19
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-17
Closed date
2023-04-05
Last modified date
2023-04-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A19","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024