APAR status
Closed as program error.
Error description
The documentation indicates The data collector that is assigned to a Brocade switch must have SSH access on port 22 to collect metadata. https://www.ibm.com/docs/en/storage-insights?topic=fabrics-plan ning-brocade-switches Storage Insights should display an error message if the port 22 is not reachable when adding a Brocade Switch to inform the user about the failure.
Local fix
Check to ensure the required ports are enabled and active: To connect to and collect metadata about Brocade switches and fabrics, the following ports are used: - 22 for SSH - 80 for HTTP - 443 for HTTPS The data collector that is assigned to a Brocade switch must have SSH access on port 22 to collect metadata. In environments with multiple data collectors, a data collector without SSH access on port 22 might be assigned to a switch when it's being added for monitoring. In that case, adding the switch will fail, even if other data collectors have SSH access on port 22. To help resolve the problem, enable SSH access on port 22 to the switch on all your data collectors. Then, try to add the switch again.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users adding Brocade switch to be * * monitored * **************************************************************** * PROBLEM DESCRIPTION: * * The Storage Insights documentation indicates that the * * data collector which is assigned to a Brocade switch * * must have SSH access on port 22 to collect metadata. * * * * https://www.ibm.com/docs/en/storage-insights?topic=fabrics-p * * lan * * ning-brocade-switches * * * * Storage Insights should display an error message if * * port 22 is not reachable when adding a Brocade switch * * to inform the user about the failure. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q23 [ 54X-IBM-SI ] ( release target 2Q 2023 / June ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT43376
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-17
Closed date
2023-05-23
Last modified date
2023-05-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
23 May 2023