IT43200: ON A FUJITSU VTL EMULATING AN ADIC SCALAR 10 LIBRARY, PRIVATE VOLUME USAGE FAILS WITH ANR8302E OP=LOCATE,ASC=00,ASCQ=05

8.1.19.000-IBM-SPSRV-WindowsX64
8.1.19.000-IBM-SPSRV-Linuxx86_64
8.1.19.000-IBM-SPSRV-Linuxs390x
8.1.19.000-IBM-SPSRV-Linuxppc64le
8.1.19.000-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• On an ADIC Scalar 10 library which is emulated by a Fujitsu VTL,
  a private volume mount request is requesting a scratch volume on
  the VTL and the volume positioning gets ANR8944E A hardware or
  media error occurred on drive >drive< (\\.\Tapexxxx) with volume
  xxxx, OP=LOCATE, Error Number=1104, CC=0, rc = 2865, KEY= 08,
  ASC=00, ASCQ=05
  
  ASC      ASCQ
  0x00	0x05	End of data
  
  A server actlog shows for example for a Space Reclamation:
  ANR1040I Space reclamation started for volume xxxx, storage pool
  >stgpool<
  ANR1044I Removable volume xxxx is required for space reclamation
  
  ANR8337I LTO volume xxxx mounted in drive >drive< (\\.\Tapexxxx)
  
  ANR8944E A hardware or media error occurred on drive >drive<
  (\\.\Tapebbbbb) with volume xxxx, OP=LOCATE, Error Number=1104,
  CC=0, rc = 2865, KEY= 08, ASC=00, ASCQ=05
  
  A server trace with traceflag MMS and a devicedriver trace
  LIBRARYDD shows:
  [mmsscsi.c][12200][PreparePrivateVolume]:Preparing private
  volume xxxx in library >libraryname<.
  [mmsscsi.c][21292][MountPrivateVolume]:emptyVolFlag = 0
  emptyFlag = 0  <=====
  [mmsscsi.c][12866][MoveVolume]:scratch_mount_req 1. <=====
  [mmsscsi.c][13708][ExecuteAutoOp]:Issuing ioctl MOVE_MEDIUM_NEW
  (8401C084) on library device lbxx.x.x.x.  <=====
  [dd_lib.c][4131][ds_lb_ioctl]: ds_lb_ioctl: processing
  ADSM_LBIOC_MOVE_MEDIUM_NEW
  [dd_lib.c][4177][ds_lb_ioctl]: ds_lb_ioctl: scratch_mount_req =
  1 product_id = Scalar 10K
  
  
  The trace shows that the server required a non-scratch mount
  because this libP->emptyVolFlag was False.
  
  This flag became True before the server issued the move I/O.
  Due to this flag was True, the server used MOVE_MEDIUM_NEW to do
  the I/O and the VTL does not upload the data to the VTL during
  the mount.
  
  IBM Spectrum Protect versions Affected:
  
  IBM Spectrum Protect Version 8.1.13.000 and above on all
  supported platforms for ADIC Scalar 10 libraries emulated by a
  Fujitsu VTL
  
  Additional Keywords: TS012171485 library drive mount hardware
  error VTL locate device driver
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  *  All IBM Spectrum Protect server users of Fujitsu VTL        *
  * emulating ADIC Scalar 10K library.                           *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *  Apply fixing level when available.                          *
  *  This problem is currently projected to be fixed in level    *
  * 8.1.19.                                                      *
  *  Note that this is subject to change at the discretion of    *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

•  This problem was fixed.
   Affected platforms for reported release:  AIX, Linux, and
  Windows.
   Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels