IT43050: UPGRADE WITH ISO FILE WHEN NO INTERNET ACCESS DOES NOT INCLUDE ADMIN CONSOLE PACKAGES

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus upgrade from ISO file while no
  internet access on server than it may skip admin console
  packages.
  The following packages are included in admin console ,
   
  spp-adminconsole
  spp-catalogmanager
  spp-emi
   
   The log file upgrade-manager.log shows below messages -
  
  <Timestamp> - INFO - Running command: /usr/bin/yum -q
  --disablerepo=* --enablerepo=spprepo groupinfo adminui
  <Timestamp> - ERROR - No packages in the group adminui
  <Timestamp> - INFO - Cleaning yum cache...
  <Timestamp> - INFO - Checking available update for group:
  adminui
  
   
  yum groupinfo adminui shows below output with no = with
  package name.
  
  Group: adminui
   Group-Id: adminui
   Installed Packages:
   
   spp-adminconsole
   
    spp-emi
    
  spp-catalogmanager
   
  
   
  The issue is the packages have been unmarked (no "=" next to
  package) and won't get updated.
   
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
   
  Additional Keywords: SPP, SPPlus, TS011390005 , iso , upgrade
  

Local fix

• Manually download the admin console packages with respect to
  version on Spectrum Protect Plus Server to /tmp location and
  update ,
   
  https://public.dhe.ibm.com/storage/spplus/
   
  spp-adminconsole-10.1.x-x.noarch.rpm 
  spp-emi-10.1.x-x.noarch.rpm 
  spp-catalogmanager-10.1.x-x.noarch.rpm 
   
   
  rpm -Uvh <rpm package>
  Or
  yum localinstall --disablerepo=* <rpm package>
   
  Then mark each package,
   
  yum group mark packages adminui <package name>
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus 10.1.4 and higher                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is fixed in  *
  * level 10.1.15.2 and 10.1.16. Note that this is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• After the fix the upgrade will work correctly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels