IT43049: ANR8302E I/O ERROR (OP=WRITE ... KEY=07, ASC=EF, ASCQ=11) WITH SCRATCH TAPE ON 3592 DRIVES WITH APPLICATION ENCRYPTION

8.1.18.000-IBM-SPSRV-WindowsX64
8.1.18.000-IBM-SPSRV-Linuxx86_64
8.1.18.000-IBM-SPSRV-Linuxs390x
8.1.18.000-IBM-SPSRV-Linuxppc64le
8.1.18.000-IBM-SPSRV-AIX

APAR status

• Closed as program error.

Error description

• If application managed tape encryption is enabled via the
  DRIVEENCRYPTION=ON option of the devclass, and IBM Spectrum
  Protect server is installed or upgraded to 8.1.16.100 or
  8.1.17.0, the following error occurs when the server tries to
  use a scratch tape:
  ANR8302E I/O error on drive DRIVE05 (/dev/IBMtape1) with volume
  A01022 (OP=WRITE, Error Number=1, CC=0, rc =  2870, KEY= 07,
  ASC=EF, ASCQ= 11,
  
  SENSE=F0.00.07.00.00.00.50.58.00.00.00.00.EF.11.FF.02.D1
  .05.01.00.00.09.01.91.00.01.00.00.00.00.0A.00.00.00.00.0
  0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00. 00.00.
  00.00.00.2E.00.01.29.32.00.00.00.00.00.00.00.00.44.43.42.20.20.
  20.20.00.A0.43.4A.C1.F0.F1.F0.F2.F2.00.00.00.00.00.00.00,
  
  
  and it becomes impossible to use or re-use scratch volume.
  That only affects 3592 generation 2 or later tape drive models.
  
  IBM Spectrum Protect Versions Affected:  Server versions
  8.1.16.100 and 8.1.17.0 and above on all supported platforms
    | MDVREGR 8.1.16.100-TIV_5698MSV |
    | MDVREGR 8.1.17.0-TIV_5698MSV |
  
  Additional Keywords: TS011584957 driveencryption IT41953
  07/EF/11 ENCRYPTION - KEY GENERATION
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of IBM 3592 tape       *
  * drives.                                                      *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in level     *
  * 8.1.18.                                                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels