IBM Support

IT42956: FAILED TO RESTORE A SQL ALWAYSON DATABASE

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APAR status

  • Closed as program error.

Error description

  • When attempting to restore an SQL AlwaysOn database that has
Product IBM Spectrum Protect Plus, the job fails with an error
"Object was not found in inventory". The problem is that the
primary key for the database is mismatched between the replica
and the instance.

Job log error:
ERROR    CTGGA0895    Object was not found in inventory.
ERROR    CTGGA1109    Failed to load source item (TEST).


Virgo log error:
ERROR http-nio-8082-exec-1761
c.s.dp.xsb.api.commons.exception.ExceptionMessageTranslator

com.syncsort.dp.xsb.api.commons.exception.XSBResourceNotFound:
null
   at

Local fix

  • N/A

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Spectrum Protect Plus level 10.1.x                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See ERROR DESCRIPTION                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Apply fixing level when available. This problem is currently *
* projected to be fixed in IBM Spectrum Protect Plus level     *
* 10.1.14. Note that this is subject to change at the          *
* discretion of IBM                                            *
****************************************************************

Problem conclusion

  • This problem has been fixed so that when a SQL availability
group replica is in a different case of the standalone instance
name, backup and restore can be successful.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT42956
    • 

  • Reported component name
    SP PLUS
    • 

  • Reported component ID
    5737SPLUS
    • 

  • Reported release
    A18
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2023-01-24
    • 

  • Closed date
    2023-01-31
    • 

  • Last modified date
    2023-01-31
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SP PLUS
    • 

  • Fixed component ID
    5737SPLUS
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 May 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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