IT42912: MESSAGE CTGGA2092 SHOULD BE A WARNING INSTEAD OF AN ERROR WHEN AFFECTED MICROSOFT SQL DATABASE IS SUCCESSFULLY PROTECTED

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Protect Plus backup job log message :
  
  ERROR,..,CTGGA2092,Failed to find the application instance for
                     database <DBName>
  
  is seen when a preferred/non-preferred Microsoft SQL Always-on
  Availability Group (AAG) database cannot be accessed.
  If a preferred database can be accessed, the backup can be
  completed.
  When a preferred database cannot be accessed, the backup will
  fail.
  This message should be set to a warning instead of an error when
  the affected database is still reachable through another node of
  the AAG and is successfully protected as seen with the job log
  messages :
  
  DETAIL,..,CTGGE1106,[<SQLServerAddress>] Database [<DBName>] has
                      log backup size of [<xxx> bytes]  start
                      time: [<timestamp>] duration:
                      [<yyy> seconds]  throughput:[<zz> MB/sec].
  DETAIL,..,CTGGA0804,Logbackup task 2 completed in <aa> min(s)
                      <bb> sec(s) and ended with status COMPLETED.
  
  To avoid the above message, ensure the preferred node for backup
  is accessible.
  If needed temporarily select another node of the AAG as
  preferred node to ensure consistent backups.
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Additional Keywords: SPP, SPPLUS, TS011460608, inaccessible,
                       instance, MSSQL
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.x                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.14. Note that this is subject to change at the          *
  * discretion of IBM                                            *
  ****************************************************************
  

Problem conclusion

• This problem has been fixed so that when a SQL availability
  group replica cannot be accessed, a warning message is reported.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels