IBM Support

IT42907: THE "VM SLA POLICY RPO COMPLIANCE" REPORT DOESN'T DISPLAY UNPROTECTED VMS IN "NOT IN COMPLIANCE" SECTION

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APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus backup job shows some VMs are
    unprotected. But "VM SLA Policy RPO Compliance" report doesn't
    show these failed VMs in "Not In Compliance" section. Also, when
    specifying some parameters, like Type=VMware, the Not in
    Compliance section shows nothing either.
    
    
    Versions affected: IBM Spectrum Protect Plus v10.1.*
    
    Additional keywords: TS011543738 SPP
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.0 until 10.1.15         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.15.2 and 10.1.16. Note that this is subject to    *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • This is caused by incorrect logic in the report specification,
    which is not intended to perform complex calculations. These
    complex calculations have now been moved to the backend service,
    exposed as a new REST API endpoint, and verified to ensure the
    proper results. The corresponding report has been updated to use
    this REST API endpoint and the report has been simplified to
    display the data calculated by the backend service.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42907

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-01-17

  • Closed date

    2023-09-14

  • Last modified date

    2023-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024