IT42897: DATA COLLECTOR GETS UPGRADED AUTOMATICALLY WHEN "AUTOMATIC UPGRADES" WAS SET TO "OFF"

APAR status

• Closed as program error.

Error description

• When data collector upgrades are deployed to Storage Insights,
  the data collector manager (dcm) service performs a check of the
  setting that determines the customers preference for automatic
  or manual data collector upgrades.
  The default condition for that setting is on and it is up to
  the client to set this to off.
  When the dcm service detects that a new data collector version
  is available, it checks all Storage Insights tenants for their
  automatic upgrade setting; it then processes the tenants with
  automatic upgrades set to on and does not run upgrades for the
  ones set to off
  In an observed case, the check to determine on or off timed
  out, which resulted in data collectors with automatic upgrades
  set to off to be upgraded automatically as if they were set to
  on. This is because the default condition for that permission
  is on and when the query timed out, the upgrade process
  continued because it was not blocked by the off setting.
  ____________________________________________________
  The defect is against component: 5608TPCSI
  Server/Manager build/release: 5.4.x
  Problem as described by customer: IBM Storage Insights automatic
  Data Collector Upgrade should be disabled
  Initial customer impact (low/med/high): med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users who have disabled the automatic   *
  * Data Collector upgrade                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, when Data Collector updates are         *
  * deployed,                                                    *
  * the data collector manager (dcm) service performs a check of *
  * the                                                          *
  * customer's preference for automatic or manual data collector *
  *                                                              *
  * upgrades.                                                    *
  *                                                              *
  * The default condition for that setting is "On" and it is     *
  * decided by                                                   *
  * the customer if they'd like to set it to "Off".              *
  *                                                              *
  * When the dcm service detects that a new data collector       *
  * version                                                      *
  * is available, it checks all Storage Insights tenants for     *
  * their                                                        *
  * automatic upgrade setting; it then processes the tenants     *
  * with                                                         *
  * automatic upgrades set to "On" and does not run upgrades for *
  *                                                              *
  * the ones set to "Off"                                        *
  *                                                              *
  * In an observed case, the check to determine "On" or "Off"    *
  * timed                                                        *
  * out, which resulted in data collectors with automatic        *
  * upgrades                                                     *
  * set to "Off" to be upgraded automatically as if they were    *
  * set to                                                       *
  * "On". This is because the default condition for that         *
  * permission                                                   *
  * is "On" and when the query timed out, the upgrade process    *
  * continued because it was not blocked by the "Off" setting.   *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q23   [ 54X-IBM-SI ]
  ( release target 1Q 2023 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels