APAR status
Closed as program error.
Error description
Starting with version 10.1.11, IBM Spectrum Protect Plus allows to backup Microsoft SQL database logs using a SLA. That type of log backup is called the advanced log backup approach as compared to the common log approach that consist of the agent creating a schedule locally on the Microsoft SQL server to save the backups periodically. In an AlwaysOn Availability Group (AAG), if an error happens while checking the Log Sequence Number (LSN) on any of the nodes part of the group, the log backup using the advanced log backup approach can fail even if that check is successful on the active node. The following messages will be seen in the job log : SUMMARY,..,,CTGGA2398,Starting job for policy <SLAName> (ID:<SLAID>). id -> <JobID>. IBM Spectrum Protect Plus version 10.1.12-124. ... DETAIL,..,2,CTGGE1016,[<PassiveNode>] Not backing up the transaction log as this is not the active node. ERROR,..,2,CTGGE1097,[<PassiveNode>] An issue was encountered with share management for database [<DBName>] on instance [<InstanceName>] in availability group [<AAGName>]. ... DETAIL,..,2,CTGGE0113,[<ActiveNode>] Start SQL log backup of SLA policy ID [<SLAID>]. ... DETAIL,..,2,CTGGE1007,[<ActiveNode>] Creating the target folder [\\<vsnapIP>\vpool1_fsxx\<AAGName>_ <DBName>]. DETAIL,..,2,CTGGE1106,[<ActiveNode>] Database [<DBName>] has log backup size of [xxxxx bytes] start time: [20.12.2022 23:47:20] duration: [0.135 seconds] throughput:[26.070 MB/sec]. ... DETAIL,..,CTGGE1016,[<PassiveNode>] Not backing up the transaction log as this is not the active node. DETAIL,..,CTGGE0114,[<PassiveNode>] End SQL log backup of SLA policy ID [<SLAID>]. WARN,..,CTGGA3277,[<PassiveNode>] Log backup status was reported as partial: null ERROR,..,CTGGA3276,Log backup failed for database <PassiveNode>-><instanceName>-><DBName>: Exception of type 'SqlLogBackup.GenericCifsControllerException' was thrown IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.1 and later Additional Keywords: SPP, SPPLUS, TS011613269
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.1 - 10.1.13 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.14. Note that this is subject to change at the * * discretion of IBM * ****************************************************************
Problem conclusion
This problem has been fixed so that when SQL log backup fails to process a log sequence number, a meaningful message is reported.
Temporary fix
Comments
APAR Information
APAR number
IT42825
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1C
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-01-04
Closed date
2023-01-30
Last modified date
2023-01-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1C","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024