IBM Support

IT42775: PROBE FAILED STATUS POST UPGRADE TO ESS 6.1.4.1

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APAR status

  • Closed as program error.

Error description

  • Code causing NPE: ((SplitProtobufStrategy) protobufStrategy).ge
    tTopLevelSystems().get(fileSetFileName).getComponentsMap().get(
    naturalKeyFileSet).getPropertiesMap().get(ColumnConstants.NAME)
    .getStringValue();
    Method: populateQuotaRelatedComponent() in
    ElasticProbeProcessor.java
    
    while trying to get value for key (naturalKeyFileSet) from the
    getComponentsMap(), it gives null. Trying to call
    getPropertiesMap() on null value causes NPE as follows,
    
    ((SplitProtobufStrategy) protobufStrategy).getTopLevelSystems()
    .get(fileSetFileName).getComponentsMap().get(naturalKeyFileSet)
    
    null java.lang.NullPointerException at com.ibm.srm.dataprocesso
    r.probe.elastic.ElasticProbeProcessor.populateQuotaRelatedCompo
    nent(ElasticProbeProcessor.java:727)at com.ibm.srm.dataprocessor
    r.populateRelatedComponents(ElasticProbeProcessor.java:305)at co
    r.updateRealtionships(ElasticProbeProcessor.java:276)at com.ibm.
    r.updateRelatedComponentandPropertiesComponent(ElasticProbeProc
    essor.java:187)at com.ibm.srm.dataprocessor.probe.elastic.Elasti
    r.postProcess(ElasticProbeProcessor.java:122)at com.ibm.srm.data
    Processor.processOutputFile(AbstractProbeDataProcessor.java:520)
    Processor.processProbeData(AbstractProbeDataProcessor.java:195)a
    Processor.processKafkaProbeData(AbstractProbeDataProcessor.java
    :2321)at com.ibm.srm.dataprocessor.probe.service.impl.AbstractDa
    cessorService.processOnMessage(AbstractDataProcessorService.jav
    a:521)at com.ibm.srm.dataprocessor.probe.service.impl.ProbeDataP
    sorService.onMessage(ProbeDataProcessorService.java:214)at com.i
    un$1(ConsumerTask.java:254)at com.ibm.srm.utils.kafka.consumer.t
    481/0x00000000381107e0.run(UnknownSource) at java.util.concurren
    readPoolExecutor.java:1160)at java.util.concurrent.ThreadPoolExe
    lExecutor.java:635)at java.lang.Thread.run(Thread.java:830)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring ESS                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Following an ESS upgrade to 6.1.4.1 the Storage Insights     *
    * Data Collector is having communication issues.               *
    *                                                              *
    * There are problems with data being passed as null which      *
    * results in errors and inability to successfully monitor the  *
    * ESS device.                                                  *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q23   [ 54X-IBM-SI ]
    ( release target 2Q 2023 / May )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42775

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-12-21

  • Closed date

    2023-05-22

  • Last modified date

    2023-05-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
23 May 2023