APAR status
Closed as program error.
Error description
Status providers on DataPower pull from variables that have their values constantly iterated on and stored into "buckets" usually in a file architecture. Under certain conditions those files can become "stuck" which causes the status provider to pull inaccurate data that ends up sticking at the same value.
Local fix
#1. Confirm if "Show Load" shows a different value then "Show CPU" (It would also be another sign if "Show CPU" is always showing the exact same value). #2. Bounce the Statistics Object to try and reset that file/variable. #3. Restart the appliance if #2 doesn't resolve and the discrepancy is observed in #1.
Problem summary
Datapower CPU load statistics may not update properly due to invalid file reading.
Problem conclusion
Fix is available in 10.0.1.12, 10.0.4.0 and 10.5.0.4. For a list of the latest fix packs available, please see: https://www.ibm.com/support/pages/node/83105
Temporary fix
Comments
APAR Information
APAR number
IT42742
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
A0X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-12-16
Closed date
2023-02-17
Last modified date
2023-02-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
21 February 2023