APAR status
Closed as program error.
Error description
IBM Spectrum Protect Plus Oracle Database backup on AIX completes successful, but with status partial, if log purge is enabled. The backup reports errors are follows: ERROR CTGGA4202 [example.server.com] Cannot mount the CIFS (SMB) share [None]. ERROR CTGGF0065 [example.server.com] Database orc19: Log purge failed: WARN CTGGA1971 [example.server.com] Log purge status was reported as failed: All databases failed ERROR CTGGA2059 Log purge failed for database orc19:Backup failed Affected versions: IBM Spectrum Protect Plus 10.1.13
Local fix
Disable log purge and run purge manually on the system: delete noprompt force archivelog until time 'SYSDATE-10' like '<mount point>/<DB name>/%';
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.13 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * levels 10.1.13.1 and 10.1.14 Note that this is subject to * * change at the discretion of IBM. * ****************************************************************
Problem conclusion
The problem has been resolved so that the log purge operation (if configured as part of the backup) will succeed.
Temporary fix
Comments
APAR Information
APAR number
IT42700
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A1D
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-12-13
Closed date
2023-01-31
Last modified date
2023-01-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Apps Oracle
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1D","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
01 February 2024