IBM Support

IT42683: MULTIPLE USERS RECEIVES THE HATS MESSAGE HATS1005 WHEN ACCESSING THE HOST SYSTEM (IBM I V7R3)

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APAR status

  • Closed as program error.

Error description

  • We have verified that when CSRF was enabled, there is a
    possibility one of the pages goes missing which is suppose to be
    included with the CSRF token. The error may occur when request
    is sent to the server without the token.
    

Local fix

  • None. Permanent solution will be included n the next fix pack.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * HATS Users                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * User gets HATS 1004 error message when multiple users access *
    * the application after enabling token-based protection.       *
    * Affected Module are hatsruntime.jar and hatscommon.jar       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    1. Create a HATS web project.
    2. Enable token-based protection under Project settings -> Other
    -> Client settings
    3. Access the application with multiple users at the same time.
    4. HATS 1004 token mismatch error message will be shown.
    

Problem conclusion

  • Code changes has been made to address the token mismatch issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42683

  • Reported component name

    RATL HATS FOR 5

  • Reported component ID

    5724U6800

  • Reported release

    970

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-12-09

  • Closed date

    2023-03-15

  • Last modified date

    2023-03-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL HATS FOR 5

  • Fixed component ID

    5724U6800

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSXKAY","label":"Rational Host Access Transformation Services"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"970","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
16 March 2023