IBM Support

IT41953: SCRATCH TAPE VOLUME HANDLING FAILS IMMEDIATELY WITH WRITE ERRORS(ANR1411W) UNDER SPECIFIC CONDITIONS.

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APAR status

  • Closed as program error.

Error description

  • Starting with IBM Spectrum Protect Server version 8.1.13, any
    scratch tape volume handling can lead to ANR1411W due to write
    errors as the SCALECAPACITY operation on a drive is not possible
     under following specific conditions.
    
    -     IBM 3592 drives are being used
    -     SCALECAPACITY value is not 100 in the DEVCLASS settings
    -     CHECKTAPEPOS option value is set to YES or DRIVEONLY
    In a server trace with traceflags PVR MMS this here can be seen:
    
    
    09:21:44.524 [126785][pvrntp.c][8446][ReadLabelBlocks]:Read UHL1
    block from drive DRIVE1 (/dev/lin_tape/by-serial/tape-TAPE1;
    sig=UHL1, label=XXXXXXJD                        .
    09:21:44.524 [126350][pvrntp.c][6976][DumpBlock]:Calling
    NtpOpWrite with bufP 0x7f4cb8487000, writeAmt 262148
    
    09:21:44.530 [126785][mmsscsi.c][2706][TraceMsg]:ANR8337I 3592
    volume XXXXXXJD mounted in drive DRIVE1
    (/dev/lin_tape/by-serial/tape-TAPE1).~
    09:21:44.530 [125963][pspvr.c][4189][PvrPsDevWrite]:handle = 12
    wrote = 262148 requested = 262148 errno = 0
    
    09:21:44.592 [126706][asvolacq.c][4685][TraceMsg]:ANR1340I
    Scratch volume XXXXXXJD is now defined in storage pool B.~
    
    
    09:21:44.646 [126751][pvr.c][14407][AgentThread]:PVR I/O agent
    (126751) finished READNC request; rc=0.
    09:21:44.646 [126751][pvr.c][13927][AgentThread]:PVR I/O agent
    (126751) waiting for next request.
    09:21:44.646 [126785][pspvr.c][4253][PvrPsTapeIoctl]:Tape IOCTL
    return code rc = -1
    09:21:44.646 [126785][psntpop.c][4122][DetermineResult]:Error
    performing SCALECAPACITY operation on drive DRIVE1
    (/dev/lin_tape/by-serial/tape-TAPE1); errno = 1
    09:21:44.646 [126785][pspvr.c][4253][PvrPsTapeIoctl]:Tape IOCTL
    return code rc = 0
    09:21:44.646 [126785][psntpop.c][4186][DetermineResult]:Drive
    DRIVE1 (/dev/lin_tape/by-serial/tape-TAPE1):
    sense=70.00.07.00.00.00.00.58.00.00.00.00.5A.02.FF.02.CF.18.00.0
    0.00.09.01.91.00.01.00.00.00.00.15.12.34.00.00.00.00.00.00.00.00
    .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.2E.00.01.
    28.2C.00.00.00.00.00.00.00.00.43.38.45.20.20.20.20.00.C0.44.4A.4
    8.4E.30.30.37.36.00.00.00.00.00.00.00
    09:21:44.646 [126785][pvrntp.c][7759][WriteLabelBlocks]: rewind
    = 1 tapeRc = 2887 appendOnly = 1
    09:21:44.646 [126785][pvrntp.c][9163][ErrorHandler]:tapeRc =
    2887 rc = 0
    
    
    
    09:21:44.650
    [126785][mms.c][1676][MmsDismountVolume]:Dismounting volume
    XXXXXXJD from drive DRIVE1 (/dev/lin_tape/by-serial/tape-TAPE1)
    in library LIBRARYA.
    09:21:44.650
    [126785][mmsscsi.c][2761][ScsiDismountVolume]:Dismounting volume
    XXXXXXJD from drive DRIVE1 (/dev/lin_tape/by-serial/tape-TAPE1)
    in library LIBRARYA.
    09:21:44.650
    [126706][pvr.c][10441][pvrIsSharedLibrary]:className=TAPE3592-5A
    , rc=0, libname=LIBRARYA, libtype=SCSI, exists=1.
    
    
    09:21:44.647 [126751][pvr.c][14407][AgentThread]:PVR I/O agent
    (126751) finished READNC request; rc=0.
    09:21:44.647 [126751][pvr.c][13927][AgentThread]:PVR I/O agent
    (126751) waiting for next request.
    09:21:44.647 [126706][asvol.c][2347][TraceMsg]:ANR1411W Access
    mode for volume XXXXXXJD now set to "read-only" due to write
    error.~
    09:21:44.647 [125963][pspvr.c][4189][PvrPsDevWrite]:handle = 12
    wrote = 262148 requested = 262148 errno = 0
    
    
    Here ? for a MIGRATION process - the server failed the
    SCALECAPACITY operation on the drive with the WRITE PROTECT
    error leading to warning message ANR1411W.
    
    
    
    
    IBM Spectrum Protect Versions Affected:  Server versions
    8.1.13.000 and above on all supported platforms
    
    Additional Keywords:  TS009150480 SCALECAPACITY ANR1411W
    

Local fix

  • The workaround is either set CHECKTAPEPOS value to either NO
    or TSMONLY, or set the SCALECAPACITY value to 100 (a default
    value).
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users of IBM 3592 tape       *
    * drives.                                                      *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in levels    *
    * 8.1.16.100 and 8.1.17.                                       *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
     Affected platform: AIX, Linux, and Windows
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT41953

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-10-10

  • Closed date

    2022-10-10

  • Last modified date

    2022-10-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
09 December 2022