IT41759: EXPORT PERFORMANCE DATA PROVIDES NO DATA

APAR status

• Closed as program error.

Error description

• Attempts to "Export Performance Data" from Storage Insights do
  not work.  The task fails and no data is uploaded to the ticket
  or made available for download.  No other error is presented to
  the user.
  
  Failed task:
  Exporting performance data for system <system>
  
  Internal error:
  tcks error Unable to create and upload performance export
  package for tenantUUID <tenant> and system <system>
  
  java.lang.IllegalStateException: Duplicate key {"metricType":8
  48,"timestamp":1660129405974,"value":139.29555895865238,"first"
  :139.29555895865238,"firstTimestamp":1660129405974,"last":139.2
  9555895865238,"lastTimestamp":1660129405974}
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users attempting to export data         *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, attempts to "Export Performance Data"   *
  * do not work.  The task fails and no data is uploaded to the  *
  * ticket or made available for download.  No other error is    *
  * presented to the user.                                       *
  *                                                              *
  * Failed task:                                                 *
  * Exporting performance data for system <system>               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q22   [ 54X-IBM-SI ]
  ( release target 3Q 2022 / August-September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels