IBM Support

IT41548: THE CLIENT CRASHES WHEN ARCHIVING A PATH THAT EXCEEDS 1024 CHARACTERS IN LENGTH.

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APAR status

  • Closed as program error.

Error description

  • If an archive operation tries to process a path that exceeds
    1024 characters, then the client crashes with the following
    error messages:
    
    06/19/2022 12:04:18 ANS0361I DIAG:
    PrivSelBack(): The destination object '< long path specification
    omitted >' exceeds maximum path length 1024.
    Skipping directory .
    
    Customer/L2 Diagnostics:
    
    Service traces shows following error messages:
    
    06/20/2022 18:02:10.433 [039651] [2601515280] : incrdrv.cpp
    (11109):
    PrivSelBack(): The destination object '/volume
    name/dir1/dir2/dir3?..?..?< long path specification omitted >?
    exceeds maximum path length 1024. Skipping directory ...
    
    06/20/2022 18:02:10.433 [039651] [2601515280] :
    linux/psunxthr.cpp ( 190): B/A Txn Producer thread 2601515280
    terminating on signal 11
    
    06/20/2022 18:02:10.433 [039651]
    [2601515280] : linux/psunxthr.cpp ( 207): B/A Txn Producer
    thread, fatal error, signal 11
    
    Call stack shows below messages:
    
    #0 0x00007f8b6ec71387 in raise () from /lib64/libc.so.6
    #1 0x00007f8b6ec72a78 in abort () from/lib64/libc.so.6
    #2 0x0000000000712a74 in psTrapHandler(int) ()
    #3 <signal handler called>
    #4 0x0000000000557ff8 in PrivSelBack(backupPrivObject_t*,
    backupSpec*, unsigned int) ()
    
    IBM Spectrum Protect Client Versions Affected:
    
    IBM Spectrum Protect client version 8.1.x and higher on all
    supported platforms.
    
    Additional Keywords: TS009712041, archive, crash, PrivSelBack
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect backup-archive client versions 8.1.0.0  *
    * - 8.1.15.1 on all platforms                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is projected *
    * to be fixed in versions 8.1.15.2 and 8.1.17. Note that this  *
    * is subject to change at the discretion of IBM.               *
    ****************************************************************
    

Problem conclusion

  • The problem is fixed so that the crash no long occurs. If an
    object name exceeds the maximum supported length, then the
    object is skipped and processing continues with the next object.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT41548

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-07-18

  • Closed date

    2022-09-26

  • Last modified date

    2022-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsm      dsmc     dsmcsvc  dsmagent
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
26 September 2022