APAR status
Closed as program error.
Error description
With the Sample Interval set to 1 minute for the Hitachi array and Storage Insights performance monitoring data collection at every 60 minutes, data collection keeps failing with ?Out of range? error. No performance data is collected while this is occurring.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring Hitachi devices * **************************************************************** * PROBLEM DESCRIPTION: * * With the Sample Interval set to 1 minute for the Hitachi * * array * * and Storage Insights performance monitoring data collection * * at every 60 minutes, data collection keeps failing with an * * "Out of range" error. * * * * No performance data is collected while this is occurring. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q22 [ 54X-IBM-SI ] ( release target 3Q 2022 - July/August ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice. Note: The 3Q22 data collector package (Build 20220824-0648) did not include the correct hitachi_vsp.exe version. See APAR IT41800 for a fix to hitachi_vsp.exe that includes a fix for this APAR. The hitachi_vsp should be v1.5.176.98 or later.
Temporary fix
Comments
APAR Information
APAR number
IT41541
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-07-18
Closed date
2022-07-28
Last modified date
2022-09-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
28 September 2022